Posted on April 4, 2006
Back up, and faster to boot
Sorry the site’s been down. I use a local ISP for my webhosting (on a DSL line to my house): “IgLou”, if you were curious. Normally this is immaterial, but they recently decided to upgrade my service (AND charge me less — double win, no doubt). The problem was that this required a modem upgrade, which meant that I had to carefully plan picking up the modem and being in town when the service switched so that the website was down as little as possible. Since the website’s been up and down for the past couple of weeks, you can imagine how successful that was.
Anyway, we’re back up now — full speed (although BellSouth thinks there may be some line noise for some reason). If you notice any problems, just let me know!
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I was curious about your Iglou DSL upgrade. I’ve been an Iglou customer for about 10 years now, and a DSL customer for a little over 3 years. I’ve not been approached about any service changes, but recently had some issues which Iglou thought were modem related. I’m still using the same modem, and all seems to be well now, but your article grabbed my attention.
p.s. Found you via the Linux Counter
I live in the highlands, and apparently BellSouth, who runs the lines, performed an upgrade that was going to be incompatible with the DSL modem I’ve been using for a year. IgLou called out of the blue to tell me that, BTW. While I was talking to the tech, scheduling a new modem and the actual service switch, he mentioned that the price for the service I had (I think it was 2Mb) was going down $10/month, and that the faster (3Mb?) service was only $7 more, and would work with the same modem. So I went ahead and upgraded — faster speed, $3/mo less.
I had some configuration issues with the modem; I was down twice while it happened; there were about 20 settings that IgLou’s tier 2 support walked me through after resetting the modem, and things were working again. Also, apparently there’s some magic to the order in which you save and write changes to the flash memory in the modem, or things don’t last through power-cycles. (The thunderstorms a few weeks ago were high on my list of suspects for bringing down my connection).
Anyway, not sure if any of that is helpful; the IgLou support people were straightforward and helpful, but it did take a couple of tries to get the fixes to stick. Since then, tho, I’ve been up a solid week and change so it’s looking good.
Oh, and way-to-go Linux Counter project. I get update requests like once a year from them, and I never really know why, but I keep updating it. After at least a decade it actually proved useful. Who knew?!
—Chip
Glad the upgraded service is working for you. Since I live out in the sticks (Crestwood) I doubt we will see any improvements for a decade. My problem was really odd. Service went down one day around 8AM, was up between noon and 12:30, then went down and didn’t come up again until sometime after 5PM.
I figured Bellsouth was working on the channel, but Iglou swears this was not the case. We do the whole shebang to check my line, and the only thing they can think is at fault is the modem. But eventually, everything gets back in sync, and it’s been running w/o a hiccup for a couple weeks now, still on the original modem.
And I don’t have to tell you how much Linux rocks. The only things that take me down are CPU/PS fans and pesky power outages. After 275 days of uptime, that Sunday storm took me down long enough (8 hours) that I knew the batteries weren’t going to make it.
Cheers………Red